ACCOUNT SAFETY
Account Security & Fraud Prevention
Account security comes before service progress. Communicate only through the channels agreed for your order and follow these steps to reduce risk.
Last updated: March 14, 2026
Before ordering
- Enter only service requirements and contact details in the public order form. Do not enter game passwords, payment passwords or verification codes.
- Before paying, confirm the order number, final quote, service scope and estimated timeline supplied by support.
- Reject requests to bypass the website, transfer money privately to a personal account or allow remote control of your device.
During the service
- If account access is necessary, use a temporary password that is different from your email, banking and other website passwords.
- Do not provide email passwords, payment passwords, SMS verification codes, authenticator recovery codes or complete identity documents.
- Avoid logging in at the same time during the agreed service period. If you notice an unusual login, item changes or unfamiliar activity, stop the service immediately and contact support.
After completion
- Change the temporary password immediately, sign out other device sessions and re-enable or check two-factor authentication.
- Review your character level, quests, mesos, equipment and transaction records. Keep any necessary delivery screenshots.
- If you discover unauthorized activity, contact the game's official support and our team immediately, and preserve relevant evidence.
We will never ask for
- PayPal or bank card payment passwords.
- SMS verification codes, one-time passwords or authenticator recovery codes.
- Passwords for email, social media or financial accounts unrelated to your order.